General Options
This is the RVS Home Screen: the screen you see when you first launch the program.
From here you can access all other parts of the program through either the
icons bar or the menu bar. For the most part, this document will use the icons
bar when referring to navigation steps within the program.
The icons are:
Add Customer- This option is where you can add a new account to your system.
Lookup Customer- Here you can look up a customer with either their account number or name.
Enter Meter Reads- Here you can manually enter meter readings if you do not use a meter reading software, or correct a current month's meter reading.
Enter Payments- Here you can manually enter payments if not using Cash Management or an Online Payment Processor.
Reports Menu- This opens the Reports Menu, where you can access a variety of reports.
Search Options- This opens a menu that allows you to search for a customer account with a variety of information.
Phone Directory- This tool allows you to store contacts who are not customers in the system.
Account Recievables- This allows you to print out an Aged Receivables report.
Event Scheduler- Allows you to set reminders in your system's calendar.
Company Settings- Opens a menu allowing you to get to Company Configurations, Rate Codes, Bill Notes, and Adjustment Codes.
System Date- Allows you to back-date within the same month.
Toggle Late Fees- Allows you to prevent the system from adding late fees after your due date.
Exit Program
The menu bar is as follows: (Note that the following applies for the home page only. The menu bar will change
depending on what you have open inside of RVS Mosaics. Where necessary, these changes will be explained.)
File:
Open
- Use to select a different company file to open.
Setup New Company
- Allows you to create a new company file.
Backup Data
Exit
Main Menu:
Add a Meter
- Same functionality as the Add a Meter button.
Browse Through Receivables
- Opens up an accounts receivables menu.
Customer Information
- Same functionality as the Lookup Customer button.
Change the Working Date
- Same functionality as the Calendar button.
Enter Meter Readings
- Same functionality as the Enter Meter Readings button.
Enter Receipts
- Same functionality as the Enter Payments button.
Find Account
- Same functionality as the Search Options button.
Print Reports & Bills
- Same functionality as the Print Reports button.
Set Up Company Information
- Same functionality as the Company Settings button.
End of Month Processing
Alternate Menu:
Amortization Program
- A calculator to calculate interest or loan repayment.
Analyze Rates
- A program that allows you to preview how rate changes would affect your system's sales.
Bank Draft Program
- Also known as ACH Drafting. Allows your customers to pay their bills directly from their bank accounts each month.
Clear Tagged Accounts
- Clears all accounts of any applied tags.
Electronic Payment Processing (if installed)
Estimate Unread Meters
- This option will walk you through the process of estimating any meters that do not have a current meter reading for the billing period.
Import/Export CASS Data
- A utility to help set up CASS Data for CASS Certified billing.
Handheld Readers
- Same fucntionality as the Handheld Interface button
Historical Print Menus
- Opens a File Explorer window to your End of Month Backups folder in your company data. From here, you can select a month to view and reprint its reports.
Instant Messenger
- This feature is no longer supported in Windows.
Process Non-Metered Accounts
- This utility will add charges to any account designated as Non-Metered with a Control Number 70 on its Customer Account Page.
RVS Utilities
- This allows you to run a variety of functions within the program.
Select Re-Read Accounts
- This allows you to assign accounts to have their meters re-read and printed on the Meter Re-Read Worksheet.
Service Locations (if installed)
- This launches the Service Location or Lead and Copper Program if you have it added to your system.
Text Editor
- This tool allows you to edit configuration files in your RVS Mosaics.
Please use with caution as editing configuration files may cause RVS Mosaics to function incorrectly
Users Logged In (if you have 26. Require User Login turned on in your Configure Company Information)
- Will display all users currently signed in to the same company file.
Telephone Directory (if you have Service Locations installed)
- If you have Service Locations installed in your RVS Mosaics, the Telephone Directory can be found here instead of on the Icon Bar.
Perform Data File Maintenance
- A utility to streamline and clean up RVS Mosaics program files. This can help with some perfomance issues.
Ensure that any other users in your system have RVS Mosaics completely closed before running this utility.
Toggle Late Charges Off/On
- Same functionalilty as the Toggle Late Icon.
Toggle Start-up Mode On/Off
- Sets RVS Mosaics to run in Start-up Mode. Used for setting up a new company only.
Help:
Help Topics
- Opens up a digital guide with various help topics
Manual
- Opens up a PDF version of the RVS Mosaics Manual.
Log Me In Support
- Opens up a dialog box where you can enter a code given by an RVS Support Technician to allow remote access for technical support.
Check For Updates
- Makes RVS Mosaics run a check for any new updates. If there is an available update it will prompt you to download and install.
RVS Website
About
- Opens up the About screen, showing you information such as your current Mosaics Version, installed features, and database location.
