RVS Mosaics

Manual Meter Reads
Manual meter readings are the most basic way of recording your customers usage. Each month you would go out and read your meters and then enter the readings into the system. This then calculates the usage and in turn generates the charges to be billed out.
Before beginning your reads, you may wish to print out a Meter Reading Worksheet. You can access this by going to Reports > Monthly Reports > Meter Reading Worksheet.
After your readings are done and turned back in to your office, you will want to enter them into the program. To do so, go to Enter Meter Readings. This will first bring up a calendar. Select the date the meters were read here. Next you should see the following screen:


In the field pictured above, you can enter either the account number or the name of the customer. After hitting Enter you should see the following:

On this screen you will see the account's previous readings. Below those is where you will enter the new meter reading (or the corrected reading if you are doing a correction). After typing in the reading, hit Enter to proceed and you will then see a preview of the charges on the right. If everything looks okay there, hit Enter one more time to submit the read to the account. Repeat this process until you are done with all of your manual reads.

Note: This process is also how you can correct a reading within the current working month for RVS.