RVS Mosaics

Adding Accounts
Click the 'Add Customer' icon from the main screen in RVS.


The system will automatically add the account numbers as you go in sequential order starting from 1 (or the lowest sequential account number if you are using custom account numbers). If you have cleared account space by setting an account to DELETE status, its account number will be recycled for the next time you go to add a new customer.
Try and fill in as much information as you can at the time of account creation. If you do not have all of the necessary information for the account, you can always go back and add the information later on the Customer Account page.

Field	Description
Name	The name of the customer on the account. Limited to 25 characters in length.
Address / City / State / Zip Code	Here you should enter the billing address for the customer. Ensure that you enter the parts of the address in the correct fields. There will be a separate section to add a customer's service address. If you are using the Service Locations or Lead & Copper module you will be prompted for the service location after clicking Add at the bottom.
Rate Code	Select the rate code for the customer from the drop-down list of all rate codes in your system.

All other fields are optional and can be added and/or changed at any point after account creation. The "User Defined Fields" will vary from system-to-system and typically hold extra information regarding the meter assigned to the account.