RVS Software

Day to Day
This page will go over the typical day-to-day processes that you will be doing while using the RVS Mosaics software. This guide is made to reflect the procedures of a typical water bililng organization, and as such, specifics will vary from company to company. When in doubt please refer to your company's guidelines for specific dates and processes.

The Billing Cycle
There are procedures that need to be carried out through out each month. Below is a typical billing cycle. This Billing Cycle assumes that bills will be mailed the last day of each month and due by the 15th of the next month. Although your system's billing cycle may vary in dates, the order will remain about the same. Below is an example guide for a typical month:

Date(s)	Task(s)
1^st - 30^th	Daily Tasks - These include posting receipts, adding customers, looking up and/or changing customer information, and printing Daily Receipts Lists.
16^th	Late charges are added as accounts are accessed through ANY OF THE FOLLOWING RVS ACTIVITIES AFTER THE DUE DATE HAS PASSED: posting payments opening a customer's account page viewing or printing various reports They are not automatically added when the due date changes. You can turn late charges off if you need to delay their addition in order to post payments by clicking the `Late Fee button`. (When late fees are suspended, the button will swap to apear as .) After on time payments have been posted you should: Print Late Charge Report (this will assess the late fees) Print and Mail Past Due Notices (optional)
22^nd	Print and Mail Cutoff Notices (optional)
23^rd	Print Meter Reading Worksheet (for manually read meter systems) OR Download Customers To Handhelds (for digitally read meter reading systems)
24^th - 28^th	Print Disconnect List Read Meters
29^th	Post Meter Readings and Process Non-Metered Accounts (if any) This calculates charges. Print Unread Meter List Check for any incorrect readings and fix as needed.
30^th	Print and Mail Bills Print EOM reports At a minimum, RVS requires you to run the Billing Register and System Totals/Director's Report. Make EOM Backup `File -> Backup Data -> 4. EOM Backup` Run End of Month Processing See the End of Month Process page for more information.

Again, these dates are merely representative of a basic monthly process. Your company may differ on the timeframes in which you read meters, bill, assess late fees, etc., but the general order will stay the same. For example, some companies may enter readings and send out bills at the beginning of the month, while others may enter readings and send out bills towards the end of the month. Regardless, it is important that you stick to your regular schedule each month to minimize any complications for your billing system.