RVS Mosaics

In Person Payments
To record basic in-person payments, navigate to the Enter Payments screen.

Here you can enter the customer's account number or name to pull up their balance information.

Next, you can enter the amount the customer is paying. If they are paying the exact amount owed, you can hit the * key to populate that amount to the field. Otherwise, simply type in the amount tendered. The program will then ask you to encode how the customer is paying.

The check number codes for RVS Mosaics are as follows:

• 1 - Cash
• 2 - Money Order
• 3 - Membership Deposit
• 4 - Bank Draft
• 5 - Paid Bank 1
• 6 - Paid Bank 2
• 7 - Paid Bank 3
• 8 - Credit Card
• 9 - E-Check
• 0 or Blank - Non-Coded

For customers paying with a physical check, you will simply enter in the check number. If their check number happens to be a single digit (or contains leading zeroes), we recommend adding a dummy digit to the beginning (ex: 100xx) so that the program will not confuse it for one of the special tender codes.
In most scenarios, you should not be using codes 3, 4, or 0 to manually enter payments as they are special codes that the program uses for specific instances.

Finally, you can hit Enter one more time to submit the payment and return to the screen. You will now see an updated batch tape showing what payments you have entered to the system in your current RVS session.

Backing Out Payments:
If a payment gets entered incorrectly, be it the wrong amount, wrong payment type, wrong account, or wrong date, you can reverse it to then enter the correct payment. Please note that this only applies to the most recent payment for a customer within the current working month in RVS. If the payment was in a previous month, or there was another payment entered afterwards, the payment cannot be backed out and must be adjusted instead. To back out a payment, follow the steps below:

1. Ensure that you are dated to the correct date the payment was originally entered on.
2. Go to the Enter Payments screen and enter the customer's account number.
3. You should see the following message. Click Yes.
   
4. On the next screen, you will again see the amount that was paid. Enter a - symbol and then the exact amount displayed in red at the top right. Even if the account had multiple payments entered on the date in question, you will have to first back out the entire amount applied to the account. For the check number, you must enter the same check number as the payment you are reversing. If multiple payments were entered on the day of the payment you are backing out, you will need to use the check number of the last payment that was entered.
   
5. Finally, repost the correct payment to the account.

• Payment 1 - $25.00 Cash (correct payment)
• Payment 2 - $50.00 Credit Card (incorrect payment)
• Amount backed out: $75 Check Number: 8 (credit card)
• Re-enter the payment of $25.00 Cash.